FREQUENTLY ASKED QUESTIONS

Virtually Elena takes pride in attention to detail, quick turnaround times, and exceptional customer service.  It is a joy working closely with clients to ensure that their needs are met, and their expectations are exceeded.  I have an extremely RARE passion and excitement for work, growth and advancing in life.  And that reflects in all the work that I execute!

As we collaborate, I want to assure you that if I identify areas for improvement or issues within our business processes, I will bring them to your attention for further discussion. Open communication is key to our success, and I am committed to addressing any concerns constructively rather than ignoring them. Together, we can work towards enhancing our operations and achieving our goals. 

As a bilingual (English and Spanish) Business Support Specialist, I can help you with translations, customer support issues, schedule follow up calls / emails with your client, light social media/marketing, among other tasks and projects.  

I work Saturday by appointment only and observe all major US holidays. I will be happy to dedicate time to any urgent tasks prior to a holiday.

Yes. Taking care of any final payment(s) and a 30-day written notice is required and appreciated.